No. 01 · Records Retrieval, Reconsidered

A new standard for medical records retrieval.

CareThread360 consolidates retrieval from thousands of independent sources into a single 24-hour pipeline — for personal injury law, healthcare providers, and life insurance underwriters.


HIPAA-Compliant BAA-Ready
§ 01 — The Problem

Records retrieval is the silent bottleneck.

Settlements wait. Claims age. Applicants drop off. The cost is rarely visible on a P&L — but it is large, and it is recurring.

"Records retrieval is the most expensive workflow in modern medical-records-dependent industries that nobody is measuring directly."

A typical patient's complete record lives across multiple independent sources — hospitals, ambulatory clinics, specialists, imaging facilities, mental-health providers. Each must be requested separately. Each carries its own portal, its own forms, its own lag.

The result is a workflow that looks routine on paper but quietly absorbs weeks of cycle time and significant per-case spend on every file that crosses your desk. The vendor cost is one component. The opportunity cost — settlements deferred, claims aging, applicants drifting away — is the larger one.

CareThread360 eliminates the workflow entirely. One request, one universal pull, all sources — delivered in days, not weeks.

§ 02 — Solutions

Built for the industries that depend on records.

Three verticals. One retrieval engine. Vertical-specific workflows tuned to the operational reality of each.

i. Personal Injury Law
Prove causation before mediation.
Missing pre-accident records kill settlement leverage. CareThread360's AI identifies gaps in the medical timeline and retrieves the complete history — decades of prior treatment, imaging, specialists — in days instead of months. Walk into mediation with the full causal chain documented, not half-built. Defense can't argue uncertainty when the record is complete.
Read the case
ii. Healthcare Providers
Turn denials into cash in 72 hours.
Payer denials demand external records to overturn — records your appeals team doesn't have time to chase. CareThread360 pulls prior authorizations, referral documentation, and out-of-network visits automatically. Your appeals go out complete, with medical necessity proven. Overturn rate climbs, days in AR drop, and your appeals coordinator stops spending 60% of their day on the phone with medical records departments.
Read the case
iii. Life Insurance
Underwrite before the applicant ghosts.
APS retrieval takes 2-3 weeks. Your applicants don't wait that long — 30% drop out before underwriting completes. CareThread360 delivers complete medical histories in 3-5 days, collapsing the window where applicants lose interest, find better rates elsewhere, or simply stop returning calls. Your bind rate climbs because underwriting closes while they're still engaged. Every day saved is revenue that stays in the pipeline.
Read the case
§ 03 — Methodology

One request. Every source. Days, not weeks.

i.

You submit one request.

Patient identifiers and authorization, through the secure portal or our API. No need to maintain accounts at every hospital, clinic, and imaging facility — CareThread360 carries the relationships.

ii.

We coordinate retrieval from every source.

CareThread360 manages the authorization and request process with each provider on your behalf. Through TEFCA-enabled networks, CommonWell, Carequality, and nationwide health information exchanges, we access clinical data covering 300M+ patients across 100,000+ facilities. Hospital systems, ambulatory clinics, specialists, imaging, mental health — we handle the coordination across all relevant sources.

iii.

You receive complete records within days.

Records arrive in your secure folder, ready for review. Most matters complete in 3-5 business days. Audit log, encryption, BAA-backed end-to-end.

§ 03A — Network Coverage

Nationwide reach through trusted networks.

CareThread360 accesses clinical data through TEFCA-compliant networks and nationwide health information exchanges. All data access is conducted with proper patient authorization and under signed Business Associate Agreements.

TEFCA Networks Nationwide health information exchange framework
CommonWell & Carequality Clinical data from major EHR systems
Regional HIEs State and local health information exchanges
Coverage 300M+ patients across 100,000+ facilities
§ 04 — Tailored Analysis

A private review of your numbers.

CareThread360's economic impact is highly specific to your operational profile. Begin with a brief profile of your operations below — once your figures are in, you'll be invited to schedule a confidential walkthrough with a CareThread360 specialist. Your figures are reviewed live on the call, never published.

i.
Your Operational Profile
A few figures to inform your tailored review.
$
Complete the figures above to schedule your walkthrough.

ii.
Schedule Your Walkthrough
A CareThread360 specialist will reach out within one business day.

By submitting, you agree to be contacted by a CareThread360 specialist regarding your tailored analysis.
Your figures and information are never shared with third parties.

Thank you.

A CareThread360 specialist will reach out within one business day to schedule a brief, confidential walkthrough of your tailored analysis.

In the meantime, we encourage you to review the methodology and compliance posture above.
§ 05 — Compliance & Security

Engineered for PHI from day one.

CareThread360 operates under HIPAA / HITECH-grade controls. BAAs are signed, audit logs are immutable, and every transit is encrypted end-to-end.

i.
HIPAA / BAA Signed with every customer
ii.
AES-256 + TLS 1.3 At rest and in transit
iii.
Immutable Audit Log Per-patient, per-source

The records are already there.
The wait isn't necessary.

A 15-minute walkthrough is the fastest way to see what changes when retrieval moves from weeks to days.

Request a walkthrough